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Hybrid Hybrid Event
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Aug 24

Access to Respectful Aged Care for Migrant & Aboriginal Seniors

August 24 @ 10:00 am - 12:30 pm

Hybrid Hybrid Event
$10.00 – $25.00


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This seminar will explore some of the programs available aimed at increasing access to aged care services by Aboriginal and migrant seniors. This is a hybrid event organised by the Association for Culturally Appropriate Services, NAATI and All Graduates Interpreting and Translating. You can attend online or  in person.


The seminar is aimed at:

  • those working in aged care, both as direct providers or support services
  • CALD seniors, their carers and the community supporting them
  • interpreters and translators wishing to up-skill about the aged care sector needs, and systems.

Speakers and discussion will focus on:

  • Access issues for Aboriginal and CALD seniors who access aged care
  • Experiences from the Encompass Multicultural Aged Care Program
  • Accessibility and access issues in language services including translations and the use of technology
  • Understand how to access language services in aged care when required.



Marc Orlando

Associate Professor | Macquarie University  

Director, Translation and Interpreting Program

Marc Orlando is Associate Professor and Director of the Translation and Interpreting Program in the department of Linguistics, in the Faculty of Medicine, Health and Human Sciences, at Macquarie University. His research investigates the synergies between T&I practice, research, and training. He is also an active experienced conference interpreter. 



Accessibility and social inclusion through language services: From language transfer to partnerships in a multidimensional act of communication

In this presentation, I will look at the role played by translation and interpreting services for better accessibility and social inclusion. Moving the lens beyond language competence and language transfer, I will discuss how such services should be considered as part of a multidimensional act of communication.



Sally FAN

Project Officer

Chung Wah Community & Aged Care

Sally Fan is currently the Project officer for various programs at Chung Wah Community Care. She is a postgraduate in Marketing and has of over 14 years in community work including customer services, event planning and marketing strategies. In recent years, Sally has been engaged with the commonwealth funded  ‘Encompass Multicultural Aged Care’ program and currently with the Care finder program. Sally enjoys working with diverse communities , to support and empower , especially those with cultural & language barriers.  


Increasing access to Aged Care services for older people of Culturally diverse backgrounds

The Chung Wah Community Care has over 40 years of experience in providing government funded aged care services to  older people of culturally  and linguistically diverse backgrounds.( CaLD) . We share our most recent encounters with CaLD seniors through ‘Encompass’ and Carefinder , challenges faced and stories of empowerment shared by CaLD seniors.



Fatih Karakas

Head of Training

All Graduates

Fatih Karakas is Head of Training at All Graduates. Fatih has a Master’s in Translation and Interpreting and has taught at the Royal Melbourne Institute of Technology and the University of New South Wales. He is a NAATI Certified Turkish interpreter/translator/examiner and has been on several advisory committees, including NAATI’s Continuous Improvement Program, NARI’s The Mindset Study, Skills IQ and NAATI’s Victorian Regional Advisory Committee. Fatih is also the co-author of “Introduction to Healthcare for Turkish-speaking Interpreters and Translators. He is particularly interested in providing interpreter and translator training via online Learning Management Systems.


Find a Translation – Free Multilingual Search Portal

In this presentation Fatih will speak about Find a Translation. Find a translation is a Free Multilingual Search Portal for translated resources. The portal offers an extensive collection of translations in Australia and New Zealand for over 150+ languages



Mary Gurgone

Chair, Association for Culturally Appropriate Services

Director, Centre for Capability and Culture

Association for Culturally Appropriate Services (AfCAS)

Mary Gurgone, Director of the Centre for Capability and Culture, has extensive experience in the Government, private sector, and community. As Director of the WA Partners In Culturally Appropriate Care (2016-2020), she supported ethnic care providers and their communities to form the Association for Culturally Appropriate Services. She was appointed to the NAATI Board in November 2014. She is a founding member, Fellow and former National President of the Australian Institute of Interpreters and Translators. As a long-term carer, she developed practical national, State, and local programs for service providers with culturally and linguistically diverse (CALD) clients.


“Aboriginal and Migrant Carer Voices”(ABC & SBS)

Mary will share some of the accessibility barriers and supports for Aboriginal and migrants carers by tapping ABS and SBS recordings that have captured Aboriginal and migrant carers’ voices. She will also add observations based on her lived experience as a carer and a consultant in aged care nationally and locally.


Benefits for those providing services to seniors 

  • Learn how you can provide quality care and be a provider of choice for our diverse population 
  • Hear experiences of ethnic and Aboriginal aged care service providers in the service of their clients. 
  • Gain an understanding of the aged care sector & how to navigate it. 

For Aboriginal & migrant seniors, their carers, families and communities

  • Learn to access quality care that meets the cultural and linguistic needs of migrant seniors and their families. 
  • Understand how to access language services in aged care. 

Panels & discussions 

  • Perspectives on aged care access for Aboriginal seniors. 
  • Chung Wah Community Aged Care | The EnCOMPASS Multicultural Aged Care Connector program. 
  • Associate Professor Marc Orlando (Macquarie University) | Language as an Accessibility Service
  • Fatih Karakas and Icon Agency | Access to language services. 
  • The migrant aged care experience through the eyes of carers. 
  • Get answers from our expert presenters in an engaging panel discussion. 


Date: 24 AUGUST 2023

Time: 8am – 10:30am (AWST) / 10:00am – 12:30pm (AEST) 

Address: 544 William St, Mt Lawley WA

* A link will be sent to online ticket holders after payment is made.


Registration Fees:

  • $25 for non-members/non NAATI-credentialed/not All Graduates employees 
  • $20 for AfCAS members (enter membership number) / NAATI-credentialed (enter NAATI CPN) / All Graduates employees (enter employment number)
  • $10 for students (register with a valid Australian or New Zealand student email address)


PD Points:

Those who register will receive a recording of the event, a certificate of attendance and 10 PD points towards NAATI recertification. 


For all enquiries please contact: 

Mary Gurgone at info@afcas.net 



August 24
10:00 am - 12:30 pm
$10.00 – $25.00


Association for Culturally Appropriate Services
544 William St
Mount Lawley, WA 6050 Australia
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