Welcome to the online induction course for All Graduates: Interpreting & Translating.   You must complete the Online Induction prior to the commencement of any work. It is your responsibility to ensure that you comply with the requirements of our policies and procedures.   What you will learn

• Required Documents
• Operational Induction
• Safety Induction
• Assessment

This course presents an introduction to healthcare interpreting. We will discuss why we refer to it as healthcare interpreting, rather than medical interpreting as well as the importance of accuracy, including the concept of trying to achieve pragmatic equivalence. Other topics include the triangle of communication and how to achieve this in different situations, including interpreting in a cath lab when someone is having a coronary angiography. We will also talk about advanced interaction management and some scenarios where this may be required. Lastly, we will talk about notetaking and the importance of understanding the terminology used, as well as the distinction between terminology as opposed to jargon and slang.

This short course presents an overview of ethical principles as they apply to various healthcare settings. It will discuss possible ethical dilemmas in both the general healthcare setting and the mental healthcare setting.

This short course provides information on understanding culture and how it impacts communication, responding to difficult situations, managing complex cultural influences and explaining cultural contexts to others. The course also covers the role of the interpreter: knowledge of the interpreter’s role in a healthcare team, interactions with other health professionals, managing stressful assignments and how the role interacts with that of others.