Aknet Pty Ltd (ACN: 646 082 475) of Unit 9, 51-55 City Rd, Southbank, Victoria, 3006 (we/us/our) aims to respect and protect the privacy of our users.
At Aknet Pty Ltd, we take a great deal of care when we handle your personal information.
You agree to accept the terms contained in this privacy policy by:
- Purchasing courses from us; and/or
- Creating an individual member profile with us.
If there is anything that is not clear from this privacy policy, please feel free to email us at admin@nexpd.com
OUR PRINCIPLES
We have a simple approach to data protection and privacy which adheres to the 13 Australian Privacy Principles (APP).
We are committed to ensuring the privacy of your personal information while complying with the APP as set out in the Privacy Act 1998 (Cth) (Privacy Act).
Please read our privacy policy carefully as it describes how we will gather, use, secure, disclose, store and dispose of your personal information and how you can contact us if you have any concerns about these matters. Furthermore, our procedures on the collection, holding and processing of your personal information conform to the APP.
In this privacy policy, ‘personal information’ has the same meaning as defined by section 6 of the Privacy Act: information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
COLLECTION
We collect your personal information so that we can provide you with the products, services or information that we supply. Below you will find a breakdown of the different ways your personal information is collected.
What we collect from you
User contact forms
When you fill out a contact form to get in touch with us, we will collect your personal information and use it to get in touch with you in response to your query. We may use the information to reach out to you to inform you of some of the products we sell, provided it is in line with your original query.
When you sign up and create a login with us
When you sign up to our website using your personal details and create an individual member profile, we will collect this personal information so that your user preferences are stored when you come back and login.
Our registration process may require that you provide us with additional information to be able to register an individual member profile and have access to various products.
We may use the information provided to reach out and provide you with information in relation to our products.
Mailing list
When you create an individual member profile, this means that you have opted-in and have consented to us sending you emails relating to what we do and provide as a company.
Payment information
We endeavour to take appropriate and reasonable steps to provide a secure payment environment through Stripe and PayPal.
We do not obtain, collect or retain your credit card details or any other financial information that you used while placing an order on our website. We do receive payment and remittance notices from Stripe and PayPal. These notices do not contain your credit card details or any other financial information.
USE AND DISCLOSURE
We only use personal information for the purpose, which was requested of us, or for the purposes which directly relate to one of our functions or activities.
We may use your personal information (including emails and telephone numbers) to communicate with you in relation to products we or our affiliated partners offer.
We will only disclose your personal information to our related companies to the extent it is necessary to provide you with our products.
We will not provide your personal information to other entities or bodies, or any other party unless one of the following applies (as per and in line with APP 6 – use and disclosure of personal information):
- You have consented;
- You would reasonably expect, or have been informed, that information of such kind would be passed on to those individuals, entities or bodies (for more information, see APP 6.2);
- It is otherwise required or authorised by law, or reasonably necessary for the enforcement of a criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue; or
- It may prevent or lessen a serious and imminent threat to somebody’s life or health.
QUALITY OF PERSONAL INFORMATION
We do what we can to keep your personal information up to date and accurate at all times as this allows us to deliver a better service to you. If any information we have for you needs to be corrected, you can contact us via admin@nexpdcom.au
DATA SECURITY
We take appropriate and reasonable steps to ensure that your personal information is stored securely. We will store your information in electronic format on our systems or third party secure servers.
We take active steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure, and against other misuse. These steps include password protection for all of our IT systems.
While we cannot share with you details of our entire security system for safety reasons, if you have any questions, you can always contact us at admin@nexpd.com.au
ACCESS AND CORRECTION
We do everything we can to keep your personal information accurate. If you find that any information we hold about you is incorrect, you can contact us at admin@nexpd.com.au, or as per the contact details below and we will endeavour to assist you with your questions.
Please bear in mind that under Australian privacy laws, there may be situations where we cannot provide access to such personal information. For instance, if it would reasonably affect someone else’s privacy or may pose a threat to someone’s life, health or safety.
For any personal information that is collected by third parties, even when you are visiting our website, it is best to view their privacy policy and seek assistance from those parties directly.
Links to other websites and third parties
At times we may provide links to third party websites. When you click these links, we make no warranties or representations in relation to their privacy policy, content or security. These links may be to our provider and presenter websites, which may include but is not limited to:
- https://www.rmit.edu.au/
- https://www.youtube.com/channel/UCyNijEnzNncDctSu5RwHpxA
- https://ausit.org/
- https://www.naati.com.au/
Changes to this policy
From time to time, we may change our privacy policy at our discretion and will advise about it on this page. Any changes to this policy will automatically apply to all the personal information that is held by us at that time. By continuing to use our website, you agree to accept any changes to this policy.
COMPLAINTS HANDLING
If you have any complaints or feel that there has been a breach of the Australian Privacy Principles, or a registered APP code, you can contact us at admin@nexpd.com
If you are not satisfied with the process of making a complaint to our Privacy Officer you may make a complaint to the Information Commissioner on the details below:
Office of the Australian Information Commissioner
GPO Box 5218 Sydney NSW 2001
Email: enquiries@oaic.gov.au
Telephone: 1300 363 992
Fax: 02 9284 9666
HOW TO CONTACT US
We understand that your personal information is important to you and are thrilled that you made it this far! If you have any questions or concerns about this policy or our practices you can get in touch with us by email admin@nexpd.com
Last updated on 26 Feb 2024.
