Interactional Management Workshop (April 20, 2024)

This workshop suits practitioners and students preparing for the NAATI Certified Provisional Interpreter or Certified Interpreter tests and seeking to improve their interactional management skills for the consecutive dialogue tasks.

Overview:

Interpreting in community settings is rarely limited to conveying a straightforward exchange of information. In addition to relaying messages, interpreters are often required to co-ordinate people’s talk or to “manage discourse” (Cecilia Wadensjö, 1998 & 2002).

This workshop aims to provide interpreters with knowledge, skills and strategies for how to best manage the flow of the communication when required. Learners will apply interaction management strategies in simulated scenarios. They will also have an opportunity to share experiences and ask questions about managing interaction in complex settings.

Registration Fee:

• $95 inc GST
• 15% Discount for All Graduates T&I with coupon code allgw15
• 15% Discount for AUSIT Members with coupon code ausitw15
• 25% Discount for Students, please email admin@nexpd.com BEFORE registering for the workshop

This workshop will cover:

• Strategies for making appropriate interventions to facilitate the flow of the communication
• Managing interaction in one-on-one sessions, group settings, and in remote interpreting
• Sharing interaction management experience with peers

Who would this be useful for? 

• Interpreters at all levels of certification who practice in community settings and wish to develop best practice strategies for managing interaction.
• This workshop suits practitioners and students preparing for the NAATI Certified Provisional Interpreter or Certified Interpreter tests and seeking to improve their interactional management skills for the consecutive dialogue tasks.

After completing the ‘Interaction Management Workshop’ you will gain:

Knowledge of:

• what interaction management in community settings means for the interpreter
• settings and situations when interventions are required to facilitate the flow of the communication

Skills to:

• Effectively and appropriately manage interaction in onsite and remote interpreting encounters
• Set up communication rules, cut in during long speech segments, ask clients to pause, slow down or speak one at a time, respond to asides, manage interruptions and misunderstandings

Workshop Facilitator:

Anna Kenny is a Polish Interpreter and a Professional Development Coordinator with the NSW Health Care Interpreter Services.

Anna was born and educated in Poland. She graduated from Warsaw University with a Masters Degree in English Philology in 1991. In 2012 Anna obtained a Masters Degree in Interpreting and Translation Pedagogy from Macquarie University, Sydney.

Anna has worked for HCIS for over 25 years. In her current position, she coordinates and facilitates training for health care interpreters across NSW. She has also taught interpreting at Macquarie University, developed medical interpreting resources for RMIT and facilitated several AUSIT seminars on medical interpreting and ethics.

Anna is a recipient of the 2018 AUSIT excellence award for Outstanding Contribution to Translation and Interpreting.

Prerequisite:

Learners must complete the self-paced short course ‘Introduction to Interactional Management for Interpreters‘ within 2 weeks prior to attending the live workshop (this is included as part of your registration fee). You will be automatically enrolled in this course within 48 hours once you have registered for the workshop. You will attain a separate certificate with PD points (10 points) upon completion of the ‘Introduction to Interactional Management for Interpreters‘ course.

PD Points:

A certificate will be issued upon completion of the self-paced course and the live workshop. Learners will be eligible for 20 PD points towards recertification (Section 1.4 of NAATI Recertification PD Catalogue):

• 10 PD points for completing the ‘Introduction to Interactional Management for Interpreters‘ self-paced course
• 10 PD Points for attending the live workshop