On-Demand Course



Code of Ethics in Healthcare Interpreting (Translating & Interpreting in Healthcare Settings)



This module presents an overview of ethical principles as they apply to various healthcare settings. It will discuss possible ethical dilemmas in both the general healthcare setting and the mental healthcare setting.

Who would this be useful for?

This module will be useful for those who have started interpreting in healthcare settings, and who are wondering how to tackle some of the many ethical dilemmas. Anyone who is not familiar with the Australian Institute of Interpreters and Translators Code of Ethics and specific dilemmas that may occur when interpreting in the healthcare setting.

This course will cover the following items:

Understanding the AUSIT/NZSTI Code of Ethics

Grey areas

Ethical Principles Relevant to Health

Migrant and Refugee Settings

Mental Health Interpreting Guidelines (Language Loop/Monash University)

Knowledge of the guidelines

Ability to respond accordingly

Course outcomes


The AUSIT (2012) Code of Ethics

Awareness of grey areas in the AUSIT (2012) and NZSTI (2013) Code of Ethics and Code of Conduct, especially as they relate to the healthcare setting.

Some ethical dilemmas related to working in migrant and refugee settings, especially when working with patients from communities where everyone knows one another.

Some of the Do’s and Don’ts of working in mental health settings.

Awareness of the possibility of transference and counter transference.

How to work with other interpreters in terms of sharing interpreting choices and knowledge of therapeutic frameworks without impacting on patient confidentiality.

Awareness of the many different aspects of communication (both on the part of the patient and the (mental) health professional) that need to be considered for an accurate rendition.


Apply the different principles of the AUSIT Code of Ethics in a range of healthcare settings.

Maintain accuracy in mental health settings where the patient is not making any sense.

Work with mental health professionals and patients, while being aware of the many ethical considerations that may affect accuracy

Certificate Earned

 A professional development certificate will be issued upon completion of the course. Learners will be eligible to receive points towards recertification (Section 2.20 of NAATI Recertification PD Catalogue). Some courses may attract PD points from multiple categories. Please choose the most appropriate category for your recertification.


Course Completion Guidelines

Students are required to read and complete all the course content, including watching all videos, and successfully completing all assessments. In order to attain your certificate, you need to score 100% on each assessment. Students will have unlimited attempts to complete the course over the length of their access.


Presented By

Presenter - Ineke Crezee
Professor of Translation and Interpreting
Auckland University of Technology
Auckland, New Zealand

Provided By

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