On-Demand Course

Short-Course

Interpreters

An Introduction to Healthcare Interpreting (Translating & Interpreting in Healthcare Settings)

5/5

Description

This module presents an introduction to healthcare interpreting. We will discuss why we refer to it as healthcare interpreting, rather than medical interpreting. The importance of accuracy, including the concept of trying to achieve pragmatic equivalence. Other topics include the triangle of communication and how to achieve this in different situations, including interpreting in a cath lab when someone is having a coronary angiography. We will also talk about advanced interaction managements and some scenarios where this may be required. Lastly we will talk about note-taking, what to note down. and the importance of understanding the terminology used, as well as the distinction between terminology as opposed to jargon and slang.


This course will cover the following items:

What is Healthcare Interpreting?

Accuracy

Triangle of Communication

Advanced Interactional Management in Health Settings

Parents and children at the same time

Dealing with conflict and high-emotion situations,

Managing multiple sources of information i.e., family meetings, chuchotage, managing overlapping talk

Note-taking

Importance of Terminology


Course outcomes

Knowledge

The concept of healthcare interpreting and some of the more or less common settings in which healthcare interpreters might work.

The triangle of communication and why this is important to enhance direct communication between health professionals and patients.

What advanced interaction management entails and what settings may prove a challenge for the healthcare interpreter.

What to write down when taking notes, and when to take notes as opposed to not taking notes, but instead focusing on what is said and managing the interaction.

The distinction between healthcare terminology as opposed to jargon and slang.


Skills

Explain the interpreter role and manage difficult interactions in the healthcare setting using a few different scenarios as examples.

Manage the triangle of communication in different healthcare settings.

Take notes in such a way that the message is conveyed visually.


Certificate Earned

 A professional development certificate will be issued upon completion of the course. Learners will be eligible to receive points towards recertification (Section 1.4 of NAATI Recertification PD Catalogue). Some courses may attract PD points from multiple categories. Please choose the most appropriate category for your recertification.

Endorsement

Course Completion Guidelines

Students are required to read and complete all the course content, including watching all videos, and successfully completing all assessments. In order to attain your certificate, you need to score 100% on each assessment. Students will have unlimited attempts to complete the course over the length of their access.

 

Presented By

Presenter - Ineke Crezee
Professor of Translation and Interpreting
Auckland University of Technology
5/5
Auckland, New Zealand

Provided By

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